Senior Presales Engineer & Technical Lead
Samsung Electronics, Tijuana, MX
Collaborated on sales initiatives by acting as technical expert on Samsung's Digital Signage solutions and aid in the integrations of these with the clients product or ongoing developments. Developed and presented proof of concepts based on the specific needs of the market and the clients in order to support potential biz opportunities. Delivered technical presentations and trainings to audiences of multiple level of technical expertise.
Lead the team of Pre-sales technical support engineers of Samsung's Digital Signage solutions for North/South American clients and other Presales engineers. Coordinate one-on-one communications with clients and stakeholders. Responsible for managing internal R&D projects and event planning, mentoring of team members and ensuring best practices, work prioritization as well as removal of task blockers.